For additional information about how Maven collects, uses and discloses your personal information in connection with our financial products, please see the Loan Privacy Notice set forth below.
Information Provided to Us
Maven collection certain information from you when you choose to provide it to us. This may include when you apply for a loan, accept a preapproved offer of credit, request information from us, sign up for our e-mail lists, use our Site, or otherwise contact us.
The information we collect may include your name, address, e-mail address, telephone or mobile number, Social Security number, and financial account information. You may be required to provide certain personal information to apply for and receive Maven services.
Information Maven Automatically Collects
You have the opportunity to adjust your browser or operating system settings to limit this tracking or to decline cookies, but by doing so, you may not be able to use certain features on our Site or take full advantage of all of our offerings. Click the “Help” menu of your browser or operating system to learn how to adjust your tracking settings or cookie preferences.
Information Collected from Other Sources
Maven may obtain information about you from other sources, including credit bureaus and fraud detection services. We may combine this information with the information we collect from and about you to determine continued creditworthiness, provide fraud detection services, and help us provide our services to you.
Maven may use the information we collect from and about you to (i) evaluate your creditworthiness, (ii) contact you in response to a loan application or otherwise, (iii) provide loan servicing, (iv) develop new products or services, (v) provide you with customized Site content, (vi) research and improve the usage and operations of this Site, (vii) protect the security of the Site and our business, and (viii) as described to you at the point of data collection.
We may also disclose your personal information:
- As required by law such as to comply with a subpoena, or similar legal process;
- When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to a government request; and
- To any other party with your prior consent to do so.
SPECIAL NOTICE TO CALIFORNIA RESIDENTS
- We will not share any personal information about you to the extent prohibited by applicable California law or to the extent your prior consent to share is required by applicable California law; and
- You have the right to request information from us regarding the manner in which we share certain categories of information with third parties for their direct marketing purposes. California law gives you the right to send us a request at a firstname.lastname@example.org to receive the following information: (i) the categories of information we disclosed to third parties for their direct marketing purposes during the preceding calendar year, (ii) the names and addresses of the third parties that received that information; and (iii) the nature of the third party’s business cannot be determined from their name, examples of the products or services marketed.
Protecting children’s privacy is important to us. We do not direct the Site to, nor do we knowingly collect any personal information from, children under the age of thirteen.
Maven has taken certain physical, administrative, and technical steps to safeguard the information we collect from and about our customers and Site visitors. While we make every effort to help ensure the integrity and security of our network and systems, we cannot guarantee our security measures.
CONSENT TO RECEIVING E-MAILS, AUTO-DIALING AND AUTO-TEXTING
By registering, applying for a loan, or otherwise using this Site, you are giving Maven permission to contact you with advertising or marketing messages via text, e-mail or telephone (including pre-recorded messages) using the e-mail address and/or telephone number that you have provided to us. You agree that your consent is made in accordance with the E-Sign Act, 15 U.S.C. § 7001(c)(1). Your consent to receive text messages is not required to make a purchase or use our services. Such contact may, from time to time, include attempts to contact you via auto-dialing or auto-texting technology. You may opt out of receiving these forms of communications by unsubscribing from any e-mail communications or texting STOP as a reply to one of our text communications. There is no fee charged by us to receive text messages, however, your mobile service provider may charge you for sending and/or receiving text messages and air-time, as well as any other standard applicable rates charged by your mobile service provider.
To unsubscribe from Maven’s marketing e-mails, please click the personalized link at the bottom of a marketing e-mail.
VISITING OUR SITE FROM OUTSIDE THE UNITED STATES
IF YOU HAVE ANY QUESTIONS
REVISIONS TO THE POLICY
MAVEN FUNDING PRIVACY NOTICE
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
The types of personal information we collect and share can include Social Security numbers and account balances, payment and transaction history and account transactions and wire/ACH transfer instructions. When you are no longer a customer, we continue to share your information as described in this notice.
All financial companies need to share customers’ personal information to run their everyday business. Maven shares your personal information for our everyday business purposes, such as to process your transactions, maintain your accounts, respond to court orders and legal investigations or report to credit bureaus. We also share your personal information for our marketing purposes to offer our products and services to you. Finally, we use your personal information for joint marketing with other financial companies.
Maven does not share your personal information for our affiliates’ everyday business purposes or for non-affiliates to market you.
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We also maintain other physical, electronic and procedural safeguards to protect information and we limit access to information to those employees for whom access is appropriate.
We collect your personal information, for example, when you: open an account or apply for a loan or give us your contact information. We also may collect personal information from others, such as credit bureaus, affiliates and other companies.